Refund / Cancellation Policy

Data Protection

You may be asked to provide some personal information in order to enable the provision of certain services. By supplying this information you are consenting to the Mindspace holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose. Personal information collected and/or processed by the Mindspace is held in accordance with the provisions of the Data Protection Act 1998.

Cancellation Policy  

Eight Week Mindful Beginners Class – Eight Week Course

You can cancel your place for the course up to the start date and receive a complete refund, or you can transfer your place onto the next course.

Once the course has commenced. You may terminate your place at any time, you will be charged the PAYG rate for the sessions that you have had access to (online and live) plus a £10 administration fee.

Mindspace+ – Eight Week Course

You can cancel your place for the course up to the start date and receive a complete refund, or you can transfer your place onto the next course.

Once the course has commenced. You may terminate your place at any time, you will be charged the PAYG rate (£9 per session) for the sessions that you have had access to (online and live) plus a £10 administration fee.

Mindful Online Course

You can cancel your place for the course up to the start date and receive a complete refund.   Once the course has commenced. You may terminate your place at any time, you will be charged the PAYG rate (£9 per session) for the sessions that you have had access to plus a £10 administration fee

Cannock Chase Retreats

If you cancel six weeks before the event starts you are welcome to a full refund, or you can transfer your place onto the next retreat.

Within six weeks of the event if you choose to cancel and there is a waiting list. We will invite those on the waiting list to take your place. If your place is taken then you will have the option to receive a full refund, or transfer your place to an alternative retreat.  If your place is not taken from someone of the waiting list you will not be eligible for a refund.  You can only have the option to transfer your place one time.

Other Half-Day and Day Retreats

If you cancel one month before the event starts you are welcome to a full refund, or you can transfer your place onto the next retreat.

Within one month of the event if you choose to cancel and there is a waiting list. We will invite those on the waiting list to take your place. If your place is taken then you will have the option to receive a full refund, or transfer your place to an alternative retreat.  If your place is not taken from somone of the waiting list you will not be eligible for a refund. You can only have the option to transfer your place one time.

Weekend Retreats

Please contact Glenthorne Retreat in the Lake District directly.

Additional Cancellation Information

If, in exceptional circumstances, Mindspace has to cancel a class or retreat, we will offer you the chance to transfer to another class or retreat, if we cannot find an acceptable alternative for you, then your fees will be refunded. Our liability is limited to refund only Mindspace course fees. We recommend attendees to have appropriate insurance to cover any cancelled travel or personal expenses.